Request account deletion
Open Account → Delete Account in the app to initiate account deletion. For assistance or additional deletion requests, email support with the subject “Account Deletion Request.” Removing the app from your device does not delete your account or server-stored data.
Email a deletion request ↗What to include
Identify the account email and relevant team context. We may need to verify your identity before acting. Do not send passwords, verification codes, identity documents, or sensitive child records by ordinary email.
Parent or guardian requests
You may request review, correction, or deletion of a child’s information, subject to verification and applicable law.
Contact us about a child’s information →Retention and next steps
The account-deletion process deletes personal account data, private AI conversations and eligible account-owned data. Team-owned rosters, events and practice plans may remain for other authorized participants. Team message bodies may be redacted instead of removing shared conversations. Legally required records and backups may have separate retention requirements. See our retention and deletion policy for details.